Privacy Policy

The domain museodavinci.es is the website of the Museo da Vinci Madrid, which has the foundational purpose of organizing and executing exhibitions.

This privacy policy establishes how personal data collected on the website will be managed. It is essential that you read and accept it before continuing to browse.

This website is committed to the privacy of the data of subscribers, contacts, and clients, and guarantees the best practices in the use of personal data.

If you are under 14, you should not provide your data on this website unless authorized by your parents. In no case will data regarding the professional, economic situation, or the privacy of other family members be collected from minors without their consent.

I.- Privacy and Data Protection Policy

In compliance with current legislation, Museo da Vinci Madrid (hereinafter also referred to as the Website) is committed to adopting the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected..

I.1.- Laws incorporated into this privacy policy

This privacy policy is adapted to the current Spanish and European regulations regarding the protection of personal data on the internet. Specifically, it complies with the following regulations:

The Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

The Organic Law 15/1999, of December 13, on the Protection of Personal Data and its implementing regulation approved by Royal Decree 1720/2007, of December 12, insofar as it does not oppose the Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016.

Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

I.2.- Shipping and Personal Data Registration

The submission of personal data is mandatory for contacting, subscribing to our newsletter, and conducting business operations with Museo da Vinci Madrid. Furthermore, not providing the requested personal data or not accepting this data protection policy means that it will not be possible to subscribe and process the requests made on this portal.

This website uses different systems to capture personal information. This website always requires the prior consent of users to process their personal data for the indicated purposes.

As a user, you always have the right to revoke that prior consent at any time.

I.3.- Personal information capture systems used by this website

Subscription forms through Newsletter: within the website, there is a form to activate the subscription. Check your email inbox. The information provided will be used exclusively to send the Newsletter and keep you updated on news and special offers, exclusive to subscribers of Museo da Vinci Madrid.
Ticket purchase form: There is also a contact form for ticket purchases. The information provided will be used exclusively for the purchase process, ticket delivery, and control of the tickets at the entrance.

Cookies: When a user registers or navigates on this website, "cookies" are stored. The user can consult the cookie policy at any time to obtain more information about the use of cookies and how to deactivate them.

I.4.- Applicable principles for the processing of personal data

The processing of the User's personal data will be subject to the following principles set out in Article 5 of the GDPR:

Lawfulness, fairness, and transparency principle: the User's consent will be required at all times, following fully transparent information about the purposes for which personal data is collected.

Purpose limitation principle: personal data will be collected for specified, explicit, and legitimate purposes.

Data minimization principle: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.

Accuracy principle: personal data must be accurate and kept up to date at all times.

Storage limitation principle: personal data will only be retained in a way that allows the identification of the User for as long as necessary for the purposes of its processing.

Integrity and confidentiality principle: personal data will be processed in a manner that ensures its security and confidentiality.

Proactive accountability principle: Museo da Vinci Madrid will be responsible for ensuring that the above principles are complied with.

I.5.- Categories of personal data

The categories of data processed at Museo da Vinci Madrid are solely identifying data. In no case are special categories of personal data processed in the sense of Article 9 of the GDPR.

I.6.- Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent and the contract. Museo da Vinci Madrid is committed to obtaining the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, the withdrawal of consent will not affect the use of the Website.

In cases where the User must or can provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if the completion of any of them is mandatory because it is essential for the proper development of the operation being carried out.

The prospective or commercial offer of products and services is based on the consent requested, without the withdrawal of this consent affecting the execution of the subscription contract in any case.

I.7.- End of treatment

The data provided will be used exclusively to keep you updated on news, special offers or exclusives for subscribers and customers of Museo da Vinci Madrid, and to provide you with the service you are entitled to with the purchase of a ticket.

They may also be used to communicate any cancellation or delay in an event.

I.8.- Data retention periods for personal data

Personal data will be retained as long as the User is subscribed to the communications and has given their consent for their delivery.

I.9.- Source of Personal Data

The personal data collected by Museo da Vinci Madrid comes from:

From the end user who purchases tickets to see the events at Museo da Vinci Madrid.

From subscribers through the newsletters or associates.

From ticket sales providers with whom Museo da Vinci Madrid has the corresponding data transfer contract.

I.10.- Recipients of personal data

Museo da Vinci Madrid does not share your data with third parties. Additionally, for the purpose of commercial prospecting, the User's personal data will be shared with the following recipients or categories of recipients:

Mailrelay: email marketing service provider that complies with the European Data Protection Regulation.

I.11.- Personal data of minors

In accordance with Article 8 of the GDPR and Article 13 of the RDLOPD, only individuals over the age of 16 can give their consent for the lawful processing of their personal data by Museo da Vinci Madrid. If the individual is under 14 years old, parental or guardian consent is required for processing, and this will only be considered lawful to the extent that it has been authorized by them.

I.12.- Secret and security of personal data

Museo da Vinci Madrid is committed to adopting the necessary technical and organizational measures, according to the level of security appropriate to the risk of the collected data, in order to ensure the security of personal data and to prevent the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or the unauthorized communication or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted.

However, since Museo da Vinci Madrid cannot guarantee the invulnerability of the internet or the complete absence of hackers or others who may fraudulently access personal data, Museo da Vinci Madrid commits to informing the User without undue delay when a breach of personal data security occurs that is likely to result in a high risk to the rights and freedoms of individuals. Following the provisions of Article 4 of the GDPR, a breach of personal data security is understood to be any breach of security that results in the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or the unauthorized communication or access to such data.

Personal data will be treated as confidential by Museo da Vinci Madrid, which commits to informing and ensuring through a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.

I.13.- Rights derived from the processing of personal data

The User has rights against Museo da Vinci Madrid and may, therefore, exercise the following rights recognized in the GDPR:

Right of access: This is the User's right to obtain confirmation of whether Museo da Vinci Madrid is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Museo da Vinci Madrid has carried out or will carry out, as well as, among other things, information available about the source of such data and the recipients of the communications made or planned regarding them.
Right of rectification: This is the User's right to have their personal data modified if it is found to be inaccurate or, taking into account the purposes of the processing, incomplete.

Right to erasure ("the right to be forgotten"): It is the User's right, unless otherwise established by applicable law, to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis for it; the User objects to the processing and there is no other legitimate reason to continue; the personal data has been processed unlawfully; the personal data must be erased to comply with a legal obligation; or the personal data has been obtained as a result of a direct offer of information society services to a minor under 14 years old. In addition to erasing the data, Museo da Vinci Madrid, taking into account the available technology and the cost of its implementation, must take reasonable measures to inform the controllers processing the personal data of the request for erasure of any link to that personal data.
Right to restriction of processing: It is the User's right to limit the processing of their personal data. The User has the right to obtain the restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; Museo da Vinci Madrid no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
Right to data portability: In the event that processing is carried out by automated means, the User has the right to receive their personal data from Museo da Vinci Madrid in a structured, commonly used, and machine-readable format, and to transmit it to another data controller. Whenever technically possible, Museo da Vinci Madrid will transmit the data directly to that other controller.
Right to object: This is the User's right not to have their personal data processed or to have such processing ceased by Museo da Vinci Madrid.
Right not to be subject to a decision based solely on automated processing, including profiling: This is the User's right not to be subject to an individualized decision based solely on the automated processing of their personal data, including profiling, unless otherwise provided by applicable law.

Thus, the User may exercise their rights by sending a written communication to Museo da Vinci Madrid with the reference "GDPR - info@museodavinci.es", specifying:

First name, last name of the User and a copy of the ID. In cases where representation is accepted, the identification of the person representing the User must also be provided by the same means, as well as the document proving the representation.

The photocopy of the ID may be replaced by any other legally valid means that proves identity.
Request with the specific reasons for the request or information they wish to access.
Address for notification purposes.
Date and signature of the applicant.
Any document that supports the request being made.

This request and any other attached document must be sent to the following address and/or email:

Postal address: Calle Mayor 4, 4th Floor, Office 1, 28013 Madrid, Spain
Email: info@museodavinci.es

I.14.- Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party web pages other than Museo da Vinci Madrid, and which are therefore not operated by Museo da Vinci Madrid. The owners of these websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

I.15.- Claims before the supervisory authority

If the User believes that there is a problem or violation of the current regulations regarding the way their personal data is being processed, they have the right to effective judicial protection and to file a complaint with a supervisory authority, particularly in the country where they have their habitual residence, workplace, or where the alleged infringement occurred. In the case of Spain, the supervisory authority is the Spanish Agency for Data Protection (http://www.agpd.es).

II.- Acceptance and changes to this privacy policy

It is necessary for the User to have read and agreed to the conditions regarding the protection of personal data contained in this Privacy Policy and the Cookies Policy, as well as to accept the processing of their personal data so that Museo da Vinci Madrid can proceed with it in the manner, for the time periods, and for the purposes indicated. The use of the Website will imply acceptance of its Privacy Policy and Cookies Policy.

Museo da Vinci Madrid reserves the right to modify its Privacy Policy at its own discretion, or due to a legislative, jurisprudential, or doctrinal change from the Spanish Data Protection Agency. Changes or updates to this Privacy Policy and Cookies Policy will be explicitly notified to the User.

This Privacy Policy was updated on January 21, 2026, to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR).